Shipping Policy

MOSS PARADE LTD aims to provide a reliable and convenient shopping and delivery experience.

Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume and other operational circumstances.

Shipping and Delivery

We offer delivery to destinations available for selection during checkout.

Available shipping methods, charges and estimated delivery times will be displayed during the checkout process where applicable.

Delivery estimates may vary depending on the destination, shipping carrier and customs procedures.

Unless otherwise agreed, orders covered by UK consumer law will be delivered within 30 days.

Order Tracking

Where tracking information is available, customers will receive shipment details after their orders have been dispatched.

Shipping Delays

Delivery may occasionally be affected by weather conditions, customs inspections, carrier disruptions or other circumstances outside our reasonable control.

If your order is delayed or has not arrived within the applicable delivery period, please contact our customer support team.

Your statutory rights regarding delayed or undelivered goods remain unaffected.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If you notice an error in your delivery address, please contact us as soon as possible. Changes may not be possible once an order has been dispatched.

Customs and Import Duties

International shipments may be subject to customs duties, import taxes or other charges imposed by the destination country.

Any applicable charges and responsibility for payment will be handled in accordance with the information provided at checkout and applicable law.

Contact Information

For shipping enquiries, please contact:

MOSS PARADE LTD

Website: https://mossparade.com

Email: [email protected]

Phone: +44 77 779 04406